Terms and Conditions

Terms and Conditions Agreement

Overview of User Agreement

By accessing and using Koala Picks, you agree to adhere to our Terms and Conditions. These rules are designed to maintain a secure, fair, and transparent betting environment. We may update these Terms periodically to reflect changes in regulations, technology, or business practices. Continued use of our services after such updates constitutes acceptance of the revised Terms.

Account Creation and Eligibility

Koala Picks services are available only to individuals who are at least 18 years old and legally permitted to place sports bets in Australia. Accurate and truthful information must be provided during registration. We reserve the right to verify your identity in compliance with Australian legal requirements. Accounts linked to false information or underage users may be suspended or permanently closed.

Deposits and Withdrawals

We support a range of secure payment options including credit and debit cards, PayPal, and direct bank transfers. Deposits are processed quickly to enable immediate betting. Withdrawals will be made using the original deposit method whenever feasible, with transparent information provided about any fees and processing times prior to confirmation.

Bonuses and Promotions

Our promotions and bonuses are offered to enhance your betting experience. Each promotion has specific terms, including wagering requirements and eligibility criteria. Abuse or manipulation of promotional offers may lead to revocation of bonuses, confiscation of related winnings, and restrictions on account activity.

Betting Regulations and Settlement of Results

All bets placed via Koala Picks are governed by our established betting rules. We retain the right to void or cancel bets if fraudulent or suspicious conduct is detected. Bets remain valid provided the related event is completed within 48 hours of any postponement. Settlements are made strictly according to official results released by the relevant sporting organizations.

Limitation of Responsibility

While Koala Picks endeavors to provide uninterrupted service, we disclaim liability for service interruptions caused by factors outside our control, such as internet failures or third-party system issues. Our maximum liability is limited to the total amount deposited by the user.

Ownership and Intellectual Property

All intellectual property featured on Koala Picks, including but not limited to content, branding, software, and trademarks, is either owned by or licensed to Koala Picks. Unauthorized copying, distribution, or use of any content is prohibited without express written permission.

Account Suspension and Closure

Accounts that breach our Terms, engage in fraudulent activities, or fail compliance checks may be suspended or terminated. Any remaining balance will be refunded following due verification and after deducting any outstanding obligations.

Governing Law and Jurisdiction

These Terms are governed by the laws of Australia. Disputes related to Koala Picks shall be subject to the jurisdiction of Australian courts or applicable dispute resolution processes.

Customer Support

Our customer service team is available 24/7 via email to address your inquiries or technical issues. We aim to provide timely, clear, and helpful responses within 24 business hours to ensure a positive user experience.